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Shipment Policy

Vceela provides the facility of worldwide shipping. The following terms and conditions apply:

 


Shipping Areas

Vceela ships orders worldwide with only a few exceptions. Vceela has shipped to the United States, Canada, Brazil, United Kingdom, European countries, Australia, New Zealand, Middle East, and African and Asian countries.


 

Shipping Method

Regular international shipments are conducted through standard postal mail services. International logistic or courier services will be used for fast international shipments.


 

Shipping Charges

Shipping charges apply according to the shipping method, product volumetric weight, and destination location. Shipping charges on your order shall be calculated and communicated to the customer after an order is placed.


 

Shipping Time

International shipping time varies according to product availability, quantity ordered, processing time, and the shipping method being used. Estimated shipping time for your order shall be calculated and communicated after placement of the order.

 

Note: Shipping may be delayed due to processing at customs authorities.



Handling Time

After order confirmation, all products for international orders are collected from the seller(s) and verified for their quality by Vceela’s team. It may require 2 – 3 business days for verification and processing before the order is shipped.



Currency and Exchange Rates

All products are listed with prices in US Dollars (USD). Depending on the selected payment method and processing bank, exchange rates prevailing at the time of payment transaction (not at the time of placing or shipping order) shall apply while converting from your local currency to USD.



Custom Duties

Custom or import duties or taxes may apply based on the product(s) you purchase and your country or state laws. The customer will be responsible for import duties or taxes on purchased products.

 

As required by custom authorities, your international order would state the value of your order, that is, the cumulative amount of all product prices (in USD) included in the order. You may be charged for custom fees or taxes according to the order value.

 

If your order is a gift to your beloved one, please mention it while placing the order so that it can be mentioned as “Gift” on your international order. However, the company has the discretion not to declare it as a "Gift" anyway. Furthermore, your local customs have authority to denounce it according to their policy.

 

For further detail regarding custom fees or import duties and taxes, please contact your local customs office.



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