We try to ensure that the products you receive meet our quality standards. If products supplied to you are damaged or faulty or are not the products you ordered, please contact and inform us as soon as possible via our Contact Us page or email email@example.com. We will refund products that were damaged or faulty at the time of supply to you.
Please return the product(s) to the following address in the original condition within 3 days of receipt, indicating your reason for return including, your preferred action (replacement or refund), a copy of your receipt, and we will assess your return request, and if appropriate, replace or refund your purchase using the original payment method.
All returns should be sent with supporting documentation in original or appropriate packaging to:
96A Block G, Gulberg III, Lahore.
Returns or exchanges of online purchases may be made by post. As One Earth Toys is not liable for the loss of an item being returned we recommend that you return it using registered mail.
Product will be shipped in 10 to 15 days.
Delivery charges apply.